Soft Play Party Terms & Conditions
- A £50 non refundable deposit is required to secure any party booking. Party deposits cannot be exchanged or used for general admission/play.
- No provisional bookings can be made and no slot will be held without an authorised deposit.
- The maximum age within the main softplay frame is 11 and toddler frame is 3. No children over these ages will be allowed in the frames.
- Teenagers between the age of 12 to 16 are not permitted entry to either playframe. Younger children must be supervised by adults
- All children over the age of 1 and walking must be paid for.
- Everyone entering the softplay frame, including adults, must be wearing socks. Shoes and bare feet are not permitted.
- Adults are NOT permitted on the slides and the web tower. Adults must supervise all children using the toddler area.
- Adults and children found to be continually breaking rules will be removed from the frame for the remainder of the party.
- No external food or drink is permitted/to be consumed within Funtastic. Hot and cold adult platters are available to order at the start of your party.
- Decorations are allowed within the party rooms but must be fixed with blue tack only. No form of tape is to be used on the walls, door or window frames.
- Damage to the party room, including paint work will result in the loss of your deposit.
- Confetti, confetti balloons, party poppers, bubbles, cake knives and sparkler/firework type candles are not permitted.
- All helium balloons must be on weights. The use of gas canisters within Funtastic is strictly prohibited.
- Certain forms of outside entertainment may be allowed during your party but must be discussed and agreed by phone. Funtastic does not allow inflatables, magicians, live animals or glitter tattoos.
- Cakes must be lit inside the room as candles on the main floor pose a safety risk. Please inform a member of management if a cake is to be lit outside of the room.
- Funtastic is a nut free zone and we would ask that you respect this as far as possible when bringing in cakes and party treats.
- Please note the start and end times of your party. There will be bookings before, during and after your slot. The room should be vacated within a reasonable time following your party.
- Your party room should be left in a reasonable state.
- Any outstanding monies should be settled at the end of your party.
- If your party is moved for any reason, we will hold your deposit for a period of 6 months.